Online payment processing

 

          To offer you the online payment option, we use the payment processing platform NETOPIA PAYMENTS. When you opt for online payment, you will be redirected to the NETOPIA PAYMENTS platform, where you will be asked for certain personal data depending on the chosen payment method - for example, card data (card number, name & surname of the cardholder, expiry date and the security code on the back of the card). This data is used strictly for processing the payment through the NETOPIA PAYMENTS platform and is not communicated to us.

          In certain situations, we can send directly to the NETOPIA PAYMENTS platform a series of information regarding the transaction, namely: transaction value, phone number and e-mail address (if these have been filled in the customer's account).

          In order to ensure the tracking of transactions and settlement of payments, NETOPIA PAYMENTS provide us reports on the payments we collect. These reports may include personal data of the payers (name, surname, e-mail, telephone number, billing address). NETOPIA PAYMENTS transmits this data to us as part of payment processing services.

          If problems arise strictly related to the processing of your payment, you will be able to be contacted directly by NETOPIA PAYMENTS representatives to solve them.

          The NETOPIA PAYMENTS platform processes your personal data as an operator independently for online payment processing. You can see more details about their policy for processing your personal data collected for payment processing here: https://netopia-payments.com/nota-de-informare-gdpr-platitori/